Does anyone have experience dealing with really horrible management companies? Is there a way to report them?
I've had MANY problems with my apartment, and the managment company has been completely unresponsive. For example, it took about 20 phone calls, 5 appointments with Keyspan and various maintenance people, and a total 3 months to have the heat repaired in my bedroom. They never return phone calls, and for the past two weeks, the service's answering machine has been broken, so we can't even leave messages! Also, I don't have my landlord's phone number and have no way of getting in touch with him.
Any ideas? My lease is up for renewal in a few weeks, and I'd like to resolve this before I consider signing a new one.