Has anyone had their case switch from "Final Review" back to "Actively Processing"? My complaint has been going on since 2016, and in early 2019 it finally changed to "Final Review." But now, a few months later it is back to active.
Also, my request for records will suddenly cost me $50. I have not had to pay in the past to get the contents of my file. Is this a new policy? They provided a number where I can make an appointment to view the file in person, but no one picks up and it will not allow me to leave a voicemail.
Any insight here would be greatly appreciated!