Hi,
I'm an international student from a tropical country, which has no clue about the frozen pipes issue during winter. After I was back to my home country for a month, my landlord sent me a message that he wants to talk with us about the frozen pipes issue. That the pipes were frozen and there was water everywhere in the house, he had the replace some of the heaters. (Which I'm not sure if he replaced the heaters because of this issue because he's working on replacing the old heaters of the house for a new one.
In the contract, he never explained that I have to leave the heaters on during winter or anything about the prevention of frozen pipes.
Am I still responsible for this negligent?
in the contract, it stated:
Landlord is not liable for loss, expense, or damage to any person or property, unless due to landlord's negligence. tenant must pay for damages suffered and money spent by landlord relating to any claim arising from any act or neglect of tenant.
Is there any way that I can deal with it?
And in the worst case, can I ask for the reparation receipt to know what I should pay or being deducted from the deposit?