Hi all,
Thank you in advance for any information you can provide.
I signed an apartment lease on 3/13 with a start date of 3/15. The landlord did not provide keys (despite repeated requests) until 3/19 and is refusing to refund for the days that we did not have access to the apartment. Broker is of no help at all.
I've combed through the Tenant's Rights Guide as well as other tenants rights/laws/protections official documents but cannot find anything that outright addresses my situation. Surely this is illegal?
Many thanks