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Posted by JJ on October 29, 1999 at 21:57:52:

In Reply to: Withholding Rent Question posted by John Scarlata on October 29, 1999 at 16:03:47:

: i live in a full service high rise on the upper east side, managemd by the
: Glenwood Management company. My monthly rent is in excess of 2000 dollars.
: Over the course of one month we experienced a very bad leak from our
: bathroom ceiling, which was directly over the toilet. We would notify the
: doorman, who would send up a maintenance person, this person would look at the
: leak, then go upstairs, then come back and say there was no leak above us and
: go on his way. This went on until we had to contact the manamgement company
: directly because conversations with the on-site manager led to more frustration
: than was necessary to fix a leak. The on-site manager would actually raise her
: voice and hang up on my wife. finally the management team sent some people to
: fix the leak. On three occasions we were told the leak was fixed, only to be
: woken up at night by the forever dripping water. Now the leak got worse, it was
: in the wall AND the ceiling, and now the water was running behind the medicine
: cabinet, running out in a very lovely RUST color, all over the sink and counter.
: Anyway, the leak is fixed, and a week later they came and fixed the damage.
: I want to know what my right is to withhold rent for each day that the leak was
: not fixed i've been told to withhold all of the rent. what am i entitled to?
: all in all it was about 22 days that we dealt with this problem. I mean, 3
: buckets collecting water thru the night, into the morning, for 22 days. Having
: to use the toilet with a constant drip of dirty water on your head...lovely, all
: this for over 2K per month for a small one bedroom.

go to http://tenant.net
read about how to write complaint letters, write them, begin the negotiation process with your landlord.
read about the housing court process. read messages here: it can be an ugly experience.
use a mediatore instead. or sue in small claims.
get more amunition first: call DHCR, get a rent history on your apartment.
and from now on, call HPD 960.4800 when they don't do repairs in a reasonable amount of time.

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Comments:
: : i live in a full service high rise on the upper east side, managemd by the 
: : Glenwood Management company.  My monthly rent is in excess of 2000 dollars.
: : Over the course of one month we experienced a very bad leak from our 
: : bathroom ceiling, which was directly over the toilet.  We would notify the 
: : doorman, who would send up a maintenance person, this person would look at the 
: : leak, then go upstairs, then come back and say there was no leak above us and 
: : go on his way.  This went on until we had to contact the manamgement company 
: : directly because conversations with the on-site manager led to more frustration
: :  than was necessary to fix a leak.  The on-site manager would actually raise her
: :  voice and hang up on my wife.  finally the management team sent some people to 
: : fix the leak.  On three occasions we were told the leak was fixed, only to be 
: : woken up at night by the forever dripping water.  Now the leak got worse, it was 
: : in the wall AND the ceiling, and now the water was running behind the medicine 
: : cabinet, running out in a very lovely RUST color, all over the sink and counter.
: : Anyway, the leak is fixed, and a week later they came and fixed the damage.
: : I want to know what my right is to withhold rent for each day that the leak was 
: : not fixed i've been told to withhold all of the rent.  what am i entitled to?
: : all in all it was about 22 days that we dealt with this problem.  I mean, 3
: : buckets collecting water thru the night, into the morning, for 22 days.  Having 
: : to use the toilet with a constant drip of dirty water on your head...lovely, all 
: : this for over 2K per month for a small one bedroom.

: 
: go to http://tenant.net
: read about how to write complaint letters, write them, begin the negotiation process with your landlord.
: read about the housing court process.  read messages here: it can be an ugly experience.
: use a mediatore instead.  or sue in small claims.
: get more amunition first: call DHCR, get a rent history on your apartment.
: and from now on, call HPD 960.4800 when they don't do repairs in a reasonable amount of time.


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