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TenantNet Forum Archives 1996-2002
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water damage and no response

Posted by marie on June 05, 1996 at 01:50:06:

i rent a townhouse in carrollton, texas. we had 112 mph winds at 11:30 am
saturday 6/1. i had leaks in my ceiling, water flowing in from windows
and door, and water flowing through electrical fixures.

i called the emergency number. four hours later i ran into maintenance
in the parking lot. the maintence person (who i found out later was
considered 'interior' was surprised at how much damage there was to my
roof. he counted the leaks. i showed him a smoke alarm i had to turn
the breaker off of because water was flowing through it and i could not
get it disconnected. it was hanging from the ceiling. he emptied the
globe in my kitchen that was full of water and told me i could turn the
light back on in about 3 hours after it dried.

i delived a typed note to the office on their next business day detailing
the leaks in my townhouse.

that night we had another major storm, this time there was more damage
to the interior of the house. they had not covered the roof with anything
to prevent this. i knew a roofer wouldn't be able to come out as the
city was deluged with problems, but i expected some short of coverage on
the damaged roof.

since i had no response on monday, i left a note on tuesday morning
detailing the new damage, including soiled carpeting. by coincidence
the 'exterior' maintence men were there putting plastic on the roof.

i come home tuesday nite and they haven't even wet vacuumed my carpet.

do i have any recourse to move out of this place???

the 'exterior' maintence guy asked my what my unit number was when i saw
him in the office - the leasing agent was at corporate headquarters - and
he said "oh, you're the one with nine leaks, i don't know why the didn't
call our (expletive) out here sooner" and shook his head.

from both the interior guy on saturday, and the exterior guy on tuesday
i got the impression that the management company did not want to pay

any advice??

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