New York State Division of Housing and Community Renewal Rent Administration 1994-1995 PROGRAMS RENT ADMINISTRATION September 1994 =============================================================== Contents [page numbers as in original] Governor's Message i Forward ii Rent Regulation 1 Office of Affirmative Action 10 Office of Minority and Women Business Development 11 For More Information 13 Selected Agency Publications 14 DHCR Offices 15 =============================================================== Governors Message Next to a steady job, nothing does more to build hope and hold families together than a safe and comfortable place to live. New York State is a national leader in facilitating the development of affordable housing. Our accomplishments have been significant. Our housing programs have provided grants and financing for the acquisition, construction, rehabilitation and preservation of affordable housing units. The New York State Division of Housing and Community Renewal (DHCR) is our lead agency for developing and implementing affordable housing policies. DHCR's activities include the expansion and preservation of affordable housing stock, regulation of rent control and rent stabilization programs and management of the State's portfolio of State-assisted low- and moderate-income residential housing units. The three booklets in this series -- Community Development, Housing Operations and Rent Administration -- have been designed to help New York residents understand the programs that DHCR administers; programs designed to address the State's affordable housing needs. New York has made unprecedented efforts to meet the housing needs of the elderly, the homeless, persons with special needs and low- and moderate-income individuals and families. We will continue, in the months and years ahead, to assist in the development of housing opportunities throughout the State, providing safe and decent homes for families and individuals. By doing so, we will make a sound investment in New York's future. Mario M. Cuomo Governor =============================================================== Forward Each year, we receive calls or visits from hundreds of thousands of New Yorkers with questions about housing. Nearly all these questions remind us just how complex our laws and regulations are and how many programs we have in place to administer them. We began this Booklet Series to outline our programs and update information about how they work. The Series tracks our three agency program areas: Rent Administration, Community Development, and-Housing Operations. These booklets and their program descriptions span our agency's responsibilities including rent regulation, special needs housing, Mitchell Lama placement and buyout provisions, community development, funding streams for our rural and neighborhood preservation companies, Section 8 rental subsidies, housing management and public housing modernization funding, anti-drug efforts in our housing authorities, mobile home registration and resident protections, and tax credit application and syndication. At each Booklet's close, you will find a listing of other Agency Publications and Regional offices for further assistance. Included in each booklet is information about our Offices of Affirmative Action and Minority and Women Business Development. These important offices monitor fair housing practices, the participation and marketing of our programs, and appropriate access to the contract and procurement process. All of us need decent affordable housing. New Yorkers struggle with overcrowding, shortage, and cost burdens in unacceptable numbers and for our immigrant and minority populations, these needs are even more severe. Our programs at the Division of Housing and Community Renewal represent a State's -- and a Governor's -- long standing commitment to housing for the family of New York. Donald M. Halperin State Director of Housing / Commissioner, DHCR =============================================================== RENT ADMINISTRATION Introduction A number of communities in New York State have rent regulation programs known as rent control and rent stabilization. Rent regulation is intended to protect tenants in privately-owned buildings from illegal rent increases and allow owners to maintain their buildings and realize a reasonable profit. Rent control is the older of the two systems of rent regulation. It dates back to the housing shortage immediately following World War II and generally applies to buildings constructed before 1947. Rent stabilization generally covers buildings built after 1947 and before 1974, and apartments removed from rent control. Outside New York City rent stabilization is also known as ETPA, for the Emergency Tenant Protection Act. These rent regulation programs were formerly administered separately in New York City and outside New York City. Starting April 1, 1984, however, the New York State Division of Housing and Community Renewal (DHCR) became responsible for administering rent regulations both in New York City and outside New York City. The Omnibus Housing Act of 1983 mandated the consolidation of all rent regulations under DHCR and also made other changes in the rent laws significantly affecting tenants and owners. What follows is a brief description of the major elements of rent control and rent stabilization in New York City and outside New York City, and highlights of those changes in the law which DHCR administers. More details on these matters can be obtained by calling, writing or visiting one of the DHCR borough or district rent offices. Rent Control Which apartments are under Rent Control? The rent control program applies to residential buildings constructed before February, 1947 in municipalities that have not declared an end to the postwar rental housing emergency. There are 55 municipalities that have rent control, including New York City, Albany, Buffalo and various cities, towns and villages in Albany, Erie, Nassau, Rensselaer, Schenectady, and Westchester counties. In order for an apartment to be under rent control the tenant must have been living there continuously since before July 1, 1971. When a rent controlled apartment is vacated, it either becomes rent stabilized (where stabilization is applicable) or completely removed from regulation. Some additional limitations were recently added by the Rent Regulation Reform Act of 1993. That Act: o deregulates vacant apartments with a lawful rent of $2,000 or more between July 7 and October 1, 1993. Occupied apartments with this rent level are deregulated upon vacancy; o upon an owner's petition, deregulates upon expiration of a maximum of 11 months, apartments renting for $2,000 or more as of October 1, 1993, occupied by a household with a combined Federal Adjusted Gross Income of $250,000 or more for each of the two preceding calendar years. In New York City, local legislation eliminated the window period for determining the high rents. Consequently, whenever the lawful rent of a rent controlled apartment reaches $2,000 per month the apartment will become high rent deregulated upon a vacancy occurring on or after April 1, 1994, or high income deregulated upon the expiration of a maximum of 11 months following the owner's petition if the $250,000 income level is also exceeded. How does Rent Control work? Rent control limits the rent an owner may charge for an apartment and restricts the right of an owner to evict tenants. Rents charged in controlled apartments are set and adjusted on the basis of registrations filed by owners when Federal rent control was imposed in 1943. The rent control law allows DHCR to determine how much rents can be increased based on an assessment of what it costs landlords to operate their buildings plus a reasonable profit. Outside New York City, DHCR periodically determines maximum allowable rates of rent increases, and landlords may apply for these increases every two years. In New York City, rent control operates under the Maximum Base Rent (MBR) system. A maximum base rent is established for each apartment and adjusted every two years to reflect changes in operating costs. Owners who certify that they are providing essential services and have removed violations are entitled to raise rents up to 7.5 percent each year until they reach the MBR. Tenants may challenge the proposed increase on the grounds that the building has violations or that the owner's expenses do not warrant an increase. Rent Stabilization Which apartments are under Rent Stabilization? In New York City, apartments are under rent stabilization if they are in buildings of six or more units built between February 1, 1947, and January 1, 1974. Tenants in buildings built before February 1, 1947, who moved in after June 30, 1971, are also covered by rent stabilization. A third category of rent stabilized apartments covers buildings with three or more apartments constructed or extensively renovated since 1974 with special tax benefits. Generally, these buildings are only subject to stabilization while the tax benefits continue or in some cases until the tenant vacates. Outside New York City, rent stabilization applies to non-rent controlled apartments in buildings of six or more units built before 1974 in the localities which have adopted ETPA in Nassau, Westchester and Rockland counties. Some municipalities limit ETPA to buildings of a specific size--for instance, buildings with 20 or more units, or 100 or more, but in any event, not less than six and some communities limit application of ETPA in buildings converted to co-ops as well. Some additional limitations were recently added by the Rent Regulation Reform Act of 1993. That Act: o deregulates vacant apartments with a lawful rent of $2,000 or more between July 7 and October 1, 1993. Occupied apartments with this rent level are deregulated upon vacancy; o upon an owner's petition, deregulates upon expiration of the current lease, apartments renting for $2,000 or more as of October 1, 1993, occupied by a household with a combined Federal Adjusted Gross Income of $250,000 or more for each of the two preceding calendar years. In New York City, local legislation eliminated the window period for determining high rents. Consequently, whenever the lawful rent of a rent stabilized apartment reaches $2,000 per month, the apartment will become high rent deregulated upon a vacancy occurring on or after April 1, 1994, or high income deregulated upon the expiration of the current stabilized lease if the $250,000 income level is also exceeded. How does Rent Stabilization work? Like rent control, stabilization provides other protections to tenants besides limitations on the amount of rent. Tenants are entitled to receive required services, to have their leases renewed, and may not be evicted except on grounds allowed by law. Leases may be renewed for a term of one or two years, at the tenant's choice. If a tenant's rights are violated, DHCR can reduce rents and levy civil penalties against the owner. Rents may be reduced if services are not maintained. In cases of overcharge, DHCR may assess penalties of interest or treble damages payable to the tenant. There is a retroactive four-year maximum on rent overcharge refunds, for complaints filed on or after April 1, 1984, and a two-year maximum on treble damages. The treble damage penalty was extended to New York City by the 1983 Omnibus Housing Act; it applies only to willful overcharges for complaints filed on or after April 1, 1984. Outside New York City, ETPA provides for treble damages for willful or negligent overcharges. The Act also increased the penalties to a maximum of $1,000 for the first offense and a maximum of $2,500 for subsequent offenses for owners found guilty of tenant harassment. Rent Registration The Omnibus Housing Act required owners to initially register with DHCR, no later than June 30, 1984, the rent and services for all rent stabilized apartments occupied on April 1, 1984. Owners were required to send a copy of the registration to tenants, who had 90 days to challenge the information provided by the owner. If a tenant challenges the rent and the challenge is upheld, DHCR may order a refund of any overcharges, plus interest, for a period of four years prior to the filing of the challenge and treble damages for a period of two years prior to the filing. For apartments which become subject to rent stabilization after 1984, an owner is required to file an initial registration within 90 days after they become subject to rent stabilization. After the initial registration, owners must file an annual registration statement giving the April 1st rent for each unit and provide tenants with a copy. Owners who do not file initial or annual statements will not be eligible for rent increases and are subject to additional penalties. Rent Increases The Rent Guidelines Boards (one in New York City and one each in Nassau, Westchester and Rockland counties) set maximum allowable rates for rent increases in stabilized apartments. These guideline rates are set once a year and are effective for leases beginning on or after October 1st of each year. Both in New York City and elsewhere, rents can be increased in any one of three ways: (1) if the owner increases services, or substantially rehabilitates an apartment; (2) if the owner installs a major capital improvement; or, (3) in cases of hardship. In New York City rent controlled apartments, rents can be increased because of increases in fuel costs (passalongs) and in some cases, to cover higher labor costs. Rent Overcharges Landlords may be ordered to refund excess rent based on a finding of rent overcharge. A finding by DHCR of a willful rent overcharge by the landlord may result in the assessment of treble damages. Rent Reductions Rents may be reduced if the landlord fails to provide required or essential services, or fails to make necessary repairs, in an individual apartment or building-wide. Examples of such conditions are lack of heat/hot water, unsanitary common areas (halls, lobby), and broken door locks. Harassment The law prohibits harassment of rent regulated tenants. Owners found guilty of intentional actions to force a tenant to vacate an apartment can be denied decontrol and lawful rent increases and are subject to civil penalties. Senior Citizen Rent Increase Exemption (SCRIE) Tenants who are 62 years or older may qualify for full exemption or partial exemption from rent increases. This applies to tenants in rent controlled and rent stabilized apartments or hotels in New York City, and to tenants in apartments regulated by rent control or ETPA in the 14 municipalities outside of New York City that have authorized the exemption program. Senior citizens are eligible if: their incomes are (a) below a maximum limit set by local law; (b) they are paying at least one-third of their income for rent; and, (c) their leases are for one or two year terms. The exemption program is administered by DHCR outside New York City. In New York City, it is administered by the New York City Department for the Aging, 150 William Street, 4th Floor. New York, NY 10038 (Telephone: (212) 240-7000). Municipalities in Nassau and Westchester counties which have authorized the SCRIE program as of October, 1993: Nassau County Town of North Hempstead (unincorporated area) Villages of Great Neck Plaza, Thomaston, Great Neck Village Westchester County Cities of Mount Vernon, New Rochelle, White Plains, Yonkers Towns of Greenburgh, Mamaroneck Villages of Mamaroneck, Tarrytown, Pleasantville, Larchmont and North Tarrytown =============================================================== DHCR Borough Rent Offices The Borough Rent Offices provide information and assistance to tenants and owners of rent controlled and rent stabilized apartments. Tenants may pick up complaint forms for overcharges, service reductions and other violations, and owners may receive applications for major capital improvement (MCI) and hardship increases. Informative fact sheets, operational bulletins, policy statements, and advisory opinions on numerous rent regulatory topics are available. All of the various forms are free of charge. The Borough Rent Office staff gives assistance in completing them. A special unit to assist small building owners is located in the Office of Rent Administration's central office in Jamaica, Queens. Also, special counseling for small building owners is available at each of the Borough Rent Offices. The Small Building Owners Assistance Unit will help owners of 50 rental units or less in filling out registration forms, compliance with rent regulation requirements, and other record keeping and financial matters. =============================================================== District Rent Offices The District Rent Offices (Nassau, Westchester/Rockland, Albany/ Rensselaer/Schenectady, and Erie) process tenant complaints and owner applications on site. In addition, these offices provide information and assistance to tenants of rent regulated apartments. Forms and applications are provided free of charge and assistance in filling them out is available. In addition, small building owner assistance is available. Municipalities outside New York City covered by Rent Control as of October. 1993: Albany County Cities of Albany, Watervliet Towns of Bethlehem, Green Island, New Scotland Villages of Green Island, Voorheesville Erie County City of Buffalo Town of Cheektowaga Villages of Depew, Sloan Nassau County Cities of Glen Cove, Long Beach Towns of Hempstead, North Hempstead, Oyster Bay Villages of Bellerose, Cedarhurst, Floral Park, Flower Hill, Freeport, Hempstead, Lawrence, Mineola, New Hyde Park, Sea Cliff, Valley Stream, Westbury, Williston Park Rensselaer County City of Rensselaer Towns of Hoosick, North Greenbush Village of Hoosick Falls Schenectady County Towns of Niskayuna, Princeton Westchester County Cities of Mount Vernon, New Rochelle, White Plains, Yonkers Towns of Eastchester, Greenburgh, Harrison, Mamaroneck Villages of Ardsley, Dobbs Ferry, Hastings-on-Hudson, Larchmont, Mamaroneck, North Tarrytown, Tarrytown, Tuckahoe Municipalities in Nassau, Rockland and Westchester Counties which have adopted the Emergency Tenant Protection Act of 1974 as of October, 1993: Nassau County Cities of Glen Cove, Long Beach Town of North Hempstead Villages of Cedarhurst, Floral Park, Flower Hill, Freeport, Great Neck, Great Neck Plaza, Hempstead, Lynbrook, Mineola, Rockville Centre, Russell Gardens, Thomaston Rockland County Town of Haverstraw Village of Spring Valley Westchester County Cities of Mount Vernon, New Rochelle, White Plains, Yonkers Towns of Eastchester, Greenburgh, Harrison, Mamaroneck Villages of Dobbs Ferry, Hastings-on-Hudson, Irvington, Larchmont, Mamaroneck, Mt. Kisco, North Tarrytown, Pleasantville, Port Chester, Tarrytown =============================================================== FACT SHEETS The following is a list of Fact Sheets available in English and Spanish by calling the Rent InfoLine (718) 739-6400 or by visiting your Borough or District Rent Office. #1 Rent Control and Rent Stabilization #2 Rent Stabilization Lease Rider #3 Required and Essential Services #4 Lease Renewal in Rent Stabilized Apartments #5 A Vacancy Lease #6 Fair Market Rents #7 Sublets, Assignments, and Illusory Tenancies #8 Emergency Tenant Protection Act of 1974 (ETPA) #9 Security Deposit #10 Eviction from an Apartment Based on Owner Occupancy #11 Rent Increases for Major Capital Improvements #12 Rent Increases for New Services, New Equipment, or Improvements to an Apartment #13 Fuel Cost Adjustment #14 Rent Reductions due to Decreased Services #15 Heat and Hot Water #16 Collecting Owner's Overcharge in Rent Stabilized NYC Apartments #17 Harassment #18 Appealing a Rent Administrator's Order: Petition for Administrative Review #19 Small Building Owner's Assistance Unit #20 Special Rights of Disabled Persons #21 Special Rights of Senior Citizens #22 Maximum Base Rent Program (Q&A for Owners) #23 Fuel Cost Adjustment (Q&A for Owners) #24 Major Capital Improvements (Q&A for Owners) #25 Window Guards #26 Guide to Rent Increase for Rent Stabilized Apartments in NYC #27 Air Conditioners #28 Painting Rent Controlled Apartments #29 Conversion from Electrical Inclusion to Exclusion in Rent Stabilized Apartments #30 Succession Rights The following Fact Sheets are for areas covered under the Emergency Tenant Protection Act (ETPA). #1 Rent Guidelines Boards #2 Maintenance and Operations Cost Survey #3 Lease Renewals #4 Senior Citizen Rent Increase Exemption (SCRIE) #5 Heat and Hot Water #6 Rent Increases for Major Capital Improvements (MCI) #7 The Emergency Tenant Protection Act #8 Major Capital Improvements (MCI) (Q&A for Owners) Also available is Operational Bulletin 92-1, Owner Notice to Tenant of legal regulated rent for a vacant housing accommodation previously regulated under the ETPA. =============================================================== OFFICE OF AFFIRMATIVE ACTION The Office of Affirmative Action administers the agency's affirmative action policies and procedures for increasing the representation of women, minority groups, disabled persons and Vietnam Era veterans at all levels of employment. [Governor Mario M. Cuomo Executive Order #6] Under these policies and procedures, the Office's activities include: developing and implementing recruitment programs; monitoring employment actions in light of affirmative action goals and objectives, and investigating employment discrimination complaints--including allegations of sexual harassment in the workplace. The Office is also responsible for developing and conducting training programs for agency employees in the areas of affirmative action and equal employment opportunity, cultural diversity, and sexual harassment prevention. In connection with fair housing issues, the Office reviews affirmative marketing plans submitted by sponsors for the construction or rehabilitation of housing projects to ensure that special outreach is conducted to attract those persons least likely to apply. Similar plans are required for the reopening of waiting lists for existing State-aided housing projects. In addition, the Office is responsible for investigating housing discrimination complaints filed against State-aided housing projects, and providing fair housing training to agency employees and various entities supervised or funded under the agency's housing and community development programs. The Office also ensures that the agency's programs are in compliance with the Americans with Disabilities Act (ADA) of 1990. The Act requires that no qualified person with a disability be excluded, by reason of such disability, from participation in or be denied the benefits, services, programs or activities of a public entity. For further information, please contact DHCR's Office of Affirmative Action at (718) 563-5805. =============================================================== OFFICE OF MINORITY AND WOMEN BUSINESS DEVELOPMENT The Office of Minority and Women Business Development takes aggressive and affirmative steps to increase the participation of minority and women-owned business enterprises (MWBEs) in contracts for construction, commodities, and professional services. Office Responsibilities The Office of Minority and Women Business Development ensures appropriate access to the contract and procurement process for certified MWBEs; participates and hosts pre-bid conferences; reviews Requests for Proposals (RFPs) and Notices of Funding Availability (NOFAs); conducts compliance reviews and monitoring activities; sets MWBE participation goals; sets procedures for announcing contracting and bidding opportunities for MWBEs; and reviews concerns or disputes regarding any contractor issues involving MWBEs. As a matter of agency policy, DHCR promotes opportunities for MWBEs for the contracting and procurement activities of all entities funded and/or supervised by DHCR. MWBEs are organizations owned and controlled by a member or members of the following groups: African-Americans, Hispanics, Asians, Native Americans and Women. DHCR administers many state-aided programs that set participation goals for MWBEs in all state-funded contracts let for construction, commodities and services--the three areas of business opportunities with DHCR. These programs outlined below are subject to the regulatory requirements of Article 15-A of the Executive Law. Construction COMMUNITY DEVELOPMENT PROGRAMS o The Housing Trust Fund (HTF) o Low Income Turnkey/Enhanced Housing Trust Fund (Turnkey) o The Housing Development Fund (HDF) o Special Needs Housing Program (SNHP) HOUSING MANAGEMENT PROGRAMS DHCR supervises 74 public housing projects owned and operated by 31 Housing Authorities and 257 State-aided Mitchell-Lamas. o Section 32 Mortgage Advance (UDC) o Public Housing Modernization Program o Housing Project Repair Fund - Construction Defect Program - Tenant Health & Safety/Energy Conservation Program MITCHELL-LAMA DEVELOPMENTS Mandatory solicitation of MWBEs is required when owner contributions, operating, and reserve funds are used for construction related repairs, purchase of goods and services on contracts $5,000 and above. These contract areas of work include: maintenance contracts for exterminating, laundry, painting and elevators; construction-related repairs; and purchase of supplies. Services DHCR requires Housing Companies & Housing Authorities to solicit proposals for architectural and engineering services to encourage participation by qualified MWBEs. Commodities DHCR lets contracts for office supplies, furniture, computer needs/and other goods. Outreach The Office communicates with MWBEs and associations through participation and sponsorship of seminars, conferences, and procurement fairs. The Office notifies MWBEs of upcoming contracts and encourages Housing Companies and Authorities to advertise contracting opportunities in minority newspapers. The Office provides technical assistance to program managers and recipients of agency funds and refers MWBEs to appropriate sources for loans, bonding and certification procedures. Significant liaison activities are conducted with the NYS Department of Economic Development's Office of Minority and Women's Business Development, the NYS Office of General Services, and other State housing-related agencies. For further information, contact DHCR's Office of Minority and Women Business Development at (718) 563-5812/5813. =============================================================== FOR MORE INFORMATION You may obtain additional information about DHCR programs by writing or phoning the appropriate DHCR office. Their addresses and phone numbers are listed on pages 15 and 16. For your questions about rent regulated apartments, write to the Central Rent Office or phone the Rent InfoLine (718-739-6400) or visit your local rent office. Direct your questions about community development programs to the nearest DHCR regional office. All other inquiries should go to the Communications Unit at Hampton Plaza, Albany, or Fordham Plaza, the Bronx. Other government agencies also provide information about housing. If you wish to apply for public housing, contact your municipal Public Housing Authority. The US Department of Housing and Urban Development (HUD) can supply information about Federal housing programs (212-264-8053). Other New York State housing agencies that can provide you with information about their programs are: Housing Finance Agency (HFA) State of New York Mortgage Agency (SONYMA) 641 Lexington Avenue / New York, NY 10022 (212)688-4000 DHCR also offers a number of publications on the agency's programs. You may request these publications by contacting the Communications Unit at Hampton Plaza, Albany or Fordham Plaza, Bronx. =============================================================== SELECTED AGENCY PUBLICATIONS Emergency Tenant Protection Act (ETPA) Fact Sheets 1-8 (Spanish available) Rent Advisory Opinions 87-1 thru 92-1 Rent Fact Sheets 1-30 (Spanish available) Rent Operational Bulletins 84-1 thru 94-1 Rent Policy Statements 89-1 thru 93-4 Succession Rights of Family Members (Spanish available) For Office of Rent Administration publications, call the InfoLine {718)739-6400. DHCR Housing Programs Booklet Series o Community Development o Housing Operations o Rent Administration Informational Bulletins o Mitchell-Lama Housing Program (includes list) o Housing Programs for Senior Citizens (includes list) Mobile Home Park Tenants & Owners Information (brochure), 1991. NYS Comprehensive Housing Affordability Strategy (CHAS), Federal Fiscal Years 1994-1998, 363 pp. NYS Performance Report for the Comprehensive Housing Affordability Strategy (CHAS), Federal Fiscal 1993, 76 pp. Program and Activities of the Housing and Building Codes Bureau (brochure), 1993. Rent Regulation After 50 Years: An Overview of New York State's Rent Regulated Housing 1993, 248 pp. For copies call DHCR Communications Unit (718)563-5789. Send written requests to: DHCR Communications / One Fordham Plaza, Bronx, N.Y. 10458. =============================================================== DHCR OFFICES Fordham Plaza One Fordham Plaza Bronx, NY 10458 {718)563-5700 Hampton Plaza 38-40 State Street Albany, NY 12207 (518)473-2517 COMMUNITY DEVELOPMENT Albany Region 119 Washington Avenue Albany, NY 12210 (518)432-0596 George Frame, Regional Director Counties Served Albany, Columbia, Delaware, Dutchess, Essex, Fulton, Greene, Hamilton, Herkimer, Montgomery, Orange, Otsego, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, and Washington. Buffalo Region 295 Main Street/Room 446 Buffalo, NY 14203 (716)856-1382 Cecil Brown, Regional Director Counties Served Allegheny, Cattaraugus, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Steuben, Wayne, Wyoming, and Yates. Syracuse Region 800 South Wilbur Avenue Syracuse, NY 13204 (315)473-6930 Joe Zilvinskis, Regional Director Counties Served Broome, Cayuga, Chemung, Chenango, Clinton, Cortland, Franklin, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Schuyler, Seneca, Tioga, and Tompkins. New York City Region One Fordham Plaza Bronx, NY 10458 (718)563-5635 Myrna Ramon, Regional Director/Assistant Commissioner Counties Served All New York City's Counties and Nassau, Suffolk, Rockland, and Westchester. RENT ADMINISTRATION Brooklyn Borough Rent Office 250 Schermerhorn Street 3rd Floor Brooklyn, NY 11201 Bronx Borough Rent Office One Fordham Plaza 2nd Floor Bronx, NY 10458 Central Office for Rent Administration and Queens Rent Office 92-31 Union Hall Street Jamaica, NY 11433 Harassment Unit 156 William Street 9th Floor New York, NY 10038 (212)240-6000 Lower Manhattan Borough Rent Office 156 William Street 9th Floor New York, NY 10038 Upper Manhattan Borough Rent Office Adam Clayton Powell, Jr. State Office Building 163 West 125th Street 5th Floor New York, NY 10027 Nassau Rent Office 50 Clinton Street/6th Floor Hempstead, NY 11550 (516)481-9494 Rockland Rent Office 94-96 North Main Street Spring Valley, NY 10977 (914)425-6575 Staten Island Borough Rent Office 350 St. Mark's Place Staten Island, NY 10301 Westchester Rent Office 55 Church Street 3rd Floor White Plains, NY 10601 (914)9484451 Albany Rent Office Hampton Plaza 38-40 State Street 5th Floor Albany, NY 12207 Buffalo Rent Office Ellicott Square Building 295 Main Street Room 438 Buffalo, NY 14203 (716)856-1382 Rent InfoLine (718)739-6400 Mobile Home HotLine (800)432-4210 =============================================================== ===============================================================