George E. Pataki, Governor         Joseph H. Holland, Commissioner

                   A publication of New York State
               Division of Housing and Community Renewal
                      Office of Rent Administration

                 ETPA Fact Sheet #5 - Heat and Hot Water
                             [Revised 1/95]

       For most of the housing subject to ETPA, an owner must provide heat and
hot water as a required service. If an owner is not obligated to provide heat
and/or hot water, or the heat and/or hot water is paid for by the tenant,
tenants should make sure that their guidelines increase is appropriate.  The
local Guidelines Board may have issued a separate guideline for those


       Owners of rental housing in ETPA municipalities must supply heat from
October 1 through May 31 to tenants in multiple dwellings.

       While the heat and hot water requirements vary in these municipalities,
they all require owners to supply heat from October 1 through May 31 to
tenants in multiple dwellings if outdoor temperatures fall below 55 degrees


       In  Nassau County, each apartment must be heated between 6 a.m. and 10
p.m. to a temperature of at least 68 degrees Fahrenheit, and between 10 p.m.
and 6 a.m. to a temperature of at least 65 degrees Fahrenheit.


       In Westchester County, each apartment must have an inside temperature of
68 degrees Fahrenheit from 6 a.m. to 10 p.m., from 10 p.m. to 6 a.m. an
apartment must be heated to 60 degrees Fahrenheit.


       In Rockland County, each apartment must have an inside temperature of 68
degrees Fahrenheit at all times.


       The Hot Water temperature requirement for Nassau and Rockland County is
120 degrees Fahrenheit.  In Westchester County, the individual municipalities
determine the temperature requirement.  To report a complaint for lack of heat
or hot water, contact the local municipal Building Department or the County
Health Department.  If conditions persist over a sustained period of time, a
decreased service complaint may be filed with the local DHCR rent office on
Individual Tenant Statement of Complaint of Decrease in Services [DHCR form
RA-81] for an individual apartment, or Statement of Complaint of a Decrease in
Building-Wide Services [DHCR form RA-84] for a building wide complaint.

For more information or assistance, call or visit your local District Rent
Office, or contact your County Health Department or Municipality Building
Department at the numbers that follow.


50 Clinton St. 6th Fl.
Hempstead, NY   11550
(516) 481-9494

94-96 North Main St.
Spring Valley, NY 10977
(914) 425-6575

55 Church St.
White Plains, NY  10601
(914) 948-4434


Nassau (516) 535-3410
Westchester (914) 285-5100
Rockland (914) 354-0200

Westchester, Rockland (all 914 area codes)

Eastchester             793-5800       Peekskill           737-3400
Greenburgh              935-1565       Harrison            835-2000
Mamaroneck              698-7996       Dobbs Ferry         643-2203
Mamaroneck Village      381-5506       Hastings-on Hudson  478-3402
Mount Vernon            668-2200       Haverstraw          352-1100
New Rochelle            654-2095       Spring Valley       352-1100
North Tarrytown         631-0233       Irvington           (call Town Hall)
Tarrytown               631-0060       Pleasantville       769-1961
White Plains            682-4269       Mt. Kisco           (call Town Hall)
Yonkers                 963-3980       Larchmont           834-4349
Portchester             939-5203

Nassau  (all 516 area codes)

Town of North Hempstead 627-0590       Russell Gardens     482-8246
Baxter Estates          767-0096       Thomaston           482-3110
Cedarhurst              295-5770       Glen Cove           676-2000
Floral Park             326-6300       Long Beach          431-1000
Freeport                378-4000       Great Neck          482-0019
Great Neck Plaza        482-4500       Hempstead           489-3400
Lynbrook                599-8300       Mineola             746-0750
Rockville Centre        766-0300

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