New York State  
Division of Housing and Community Renewal  
Office of Rent Administration  
Gertz Plaza, 92-31 Union Hall St.  
Jamaica, New York 11433  
Public Information: (718)739-6400  
 
 
POLICY STATEMENT (90-8)  
 
FAILURE TO MAINTAIN SERVICES-  
PROCESSING MCI APPLICATIONS  
 
This policy statement describes the procedures for processing MCI  
applications in accordance with Section 2522.4 paragraph 13 of  
New York City Rent Stabilization Code.  
 
As specified in the Code, "The DHCR shall not grant an owner's  
application for a rental adjustment...in whole or in part, if it  
is determined by the DHCR prior to the granting of approval to  
collect such adjustment that the owner is not maintaining all  
required services, or that there are current immediately  
hazardous violations of any municipal, county, state or federal  
law which relate to the maintenance of such services. However, as  
determined by the DHCR, such application may be granted upon  
condition that such services will be restored within a reasonable  
time, and certain tenant-caused violations may be excepted."  
 
Where there is a DHCR order in effect determining a failure to  
maintain a building-wide service which resulted in a rent  
reduction, when an MCI rent increase is applied for, an order of  
denial of the MCI application will be issued.  However, if the  
owner has filed for a rent restoration with DHCR, the pending  
restoration application will be expedited. The MCI application  
will be held until the restoration application has been  
determined.  If it is granted, the prospective MCI increase will  
be collectible from the effective date of the MCI order and the  
retroactive increase will only be collectible for those periods  
in which these was no rent reduction order in effect.  
 
Where there is a DHCR order in effect determining a failure to  
maintain services in an individual apartment(s), and an MCI rent  
increase is approved, the MCI order will be issued for the entire  
building granting the rent increase.  However, until a  
restoration order is issued for the individual apartment(s), the  
owner is barred from collecting the prospective increase and any  
retroactive increase is forfeited for the period during which a  
rent reduction order was in effect.  
 
Where a Petition for Administrative Review ( PAR) has been filed  
by the owner against a building-wide service reduction, the PAR  
proceeding will be expedited.  If the service reduction is  
overturned by the PAR Unit, then the MCI application will be  
processed disregarding the service reduction.  Where the PAR is  
decided against the owner, and the service reduction is still in  
effect, an order of denial of the MCI application will be issued.  
 
Processing of MCI applications will include consideration of  
relevant tenant comments received within the thirty (30) day time  
limit.  Those comments which are pertinent to the MCI  
installation will be examined by the MCI Section.  Until the  
order is issued, there are no time restrictions for reporting  
immediately hazardous conditions to the MCI Section.  
 
Where the tenant submits a comment alleging that there are  
immediately hazardous conditions in the building, the MCI Section  
will inform the owner of all comments submitted.  Upon receipt of  
the owner's response, an inspection, if necessary, will be  
ordered.  If immediately hazardous conditions are found to exist  
the MCI application will be denied.  The owner may reapply when  
the condition is remedied.  
 
Where an order of denial is issued due to a DHCR order finding a  
building-wide failure to maintain services, the two year statute  
of limitations for filing an MCI application will be waived only  
if the owner restores services and files for a rent restoration  
within sixty (60) days of the service reduction order and refiles  
the MCI application within ninety (90) days of the MCI denial  
order.  

 
March 16,1990  

Elliot G. Sander  
Deputy Commissioner  
 
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DHCR Policy Statements are **promulgated** (i.e., officially 
issued) by the New York State Division of Housing and Community 
Renewal (DHCR) and represent **official** policy of the agency. 

The agency is generally obligated to follow the policy contained 
in these and other documents or provide a rational for deviation; 
failure to follow the law, policy or practice may form the basis 
for an appeal. Electronic versions of the documents on TenantNet 
are for informational purposes only and there is no guarantee 
they will be accepted by any court (or even DHCR) as true copies 
of DHCR policy. The reader is advised to obtain true copies of 
these documents from DHCR. Also see DHCR Advisory Opinions, 
DHCR Operational Bulletins, the Rent Stabilization Code, the Rent 
Stabilization Law and various Rent Control Statutes.

Every attempt has been made to conform to the original Policy
Statements as issued by DHCR; TenantNet makes no
representation the enclosed material is current or will be
applied as written.  The reader is advised that DHCR often fails
to properly apply, interpret or enforce housing laws.  Since
housing laws are complex and often contradictory, it is
recommended the reader obtain competent legal advice from a
tenant attorney or counseling from a tenant association or
community group. (rev. 3/13/96) DHCR documents
are public documents; the electronic version of such documents
have been developed by TenantNet and any added value, enhancements
and/or proprietary features are copyright 1994, 1995 and 1996 by
TenantNet. These documents may be freely distributed provided they
remain intact as herein presented, including this and the top
informational banner referencing TenantNet as the original provider.
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For more information or assistance. call the DHCR Rent Infoline 
at (718) 739-6400, or visit your Borough Rent Office.

Queens Central Office
92-31 Union Hall St. 4th Fl.
Jamaica, NY 11433
(718) 739-6400

Bronx
One Fordham Plaza
Bronx, NY 10458
(718) 563-5678

Brooklyn
250 Schermerhorn St.
3rd Floor
Brooklyn, NY 11201
(718) 780-9246

Lower Manhattan
156 William Street
9th Floor
NY, NY 10038
(212) 240-6011, 6012
South side of 110th St. and below

Upper Manhattan
163 W. 125th St.
5th Floor
NY, NY 10027
(212) 961-8930
North side of 110th St. and above

Staten Island
350 St. Mark's Place
Room 105
Staten island, NY 10301
(718) 816-0277

Nassau County District Rent Office
50 Clinton Street, 6th Floor
Hempstead, NY 11550
(516) 481-9494

Westchester County District Rent Office
55 Church Street, 3rd Floor
White Plains, NY 10601
(914) 948-4434

Rockland County District Rent Office
94-96 North Main St.
Spring Valley, NY 10977
(914) 425-6575

Albany Regional Office
119 Washington Avenue
Albany, NY 12210
(518) 432-0596

Buffalo Regional Office
Ellicot Square Building
295 Main St., Room 438
Buffalo, NY 14203
(716) 856-1382
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